IVR Number
A virtual phone number allows you to route calls to your desired phone numbers. Our dynamic and innovative virtual number service offers powerful and cost-effective ways for expanding your business opportunities apart from a range of other advantages. Our IVR technology functions as a tool to give you all the benefits confident and efficient business management. Availing our IVR service or getting a virtual local number from us will help you in boosting your brand image as the entire communication process of your company will be positively affected by our service.Our virtual phone numbers give you the ability to handle calls from anywhere. You can also forward the calls to the right person, for getting solutions to queries. Our services make sure that your customers as well as your business associates stay connected all the time, thereby improving the productivity and efficiency of your business. The powerful features of our IVR technology include voice mails, notifications for lead follow up, call recording, welcome messages, call conferencing and so on. You can feel free to consult us for details and customization options of our services in order to improve your marketing efforts and growing your business through an effective boost in your communication options.
Our group holds varieties of plans for every type of consumer, so that he can remain in touch of his aimed customers or audience. It is our responsibility to raise the popularity of your product as well as services by implementing our plan appropriately. Our success ratio is quite high and that’s why we comfortably manage of retaining our maximum clients during the renewal of their packages. You must not delay in approaching us if you intend of getting enticing commercial benefits.
IVR Features
Plan | Basic | SMB | Enterprise |
Channel | 2 | 6 | 20 |
Concurrent Call | 1 | 3 | 10 |
User/Agent | Unlimited | Unlimited | Unlimited |
Department | Unlimited | Unlimited | Unlimited |
Roles | Unlimited | Unlimited | Unlimited |
Extension (DTMF Input) | Unlimited | Unlimited | Unlimited |
Agent Sub Login | No | Add-on | Yes |
Role Level Access | No | Add-on | Yes |
TTS | No | Add-on | 30000 |
Ringtone | No | Add-on | Yes |
Live Reports | Yes | Yes | Yes |
Agent Wise Report | Yes | Yes | Yes |
Advance Report Analytics | Yes | Yes | Yes |
Custom Music on Hold | No | Add-on | Yes |
Web Hooks | No | 10000 | Unlimited |
Call Recording | Yes | Yes | Yes |
Contact List | No | Add-on | Yes |
Past Data Visibility | Unlimited | Unlimited | Unlimited |
Disk Quota | 1 GB | 5 GB | 10 GB |
Sticky Agent | No | Add-on | Yes |
Call Charges | 1 INR/Min. | 1 INR/Min. | 1 INR/Min. |
Blacklisting | Yes | Yes | Yes |
Dynamic Greetings | No | Possible | Yes |
Time Based Routing | Yes | Yes | Yes |
Multilevel IVR | Yes | Yes | Yes |
Multi Language | Yes | Yes | Yes |
Custom SMS API | No | Yes | Yes |
CRM Integration | No | Yes | Yes |
Alert | No | Yes | Yes |
Call Logs | Yes | Yes | Yes |
Email Notification | Yes | Yes | Yes |
Customize Report | Yes | Yes | Yes |
Location Base Routing | No | Yes | Yes |