IVR Number

 

A virtual phone number allows you to route calls to your desired phone numbers. Our dynamic and innovative virtual number service offers powerful and cost-effective ways for expanding your business opportunities apart from a range of other advantages. Our IVR technology functions as a tool to give you all the benefits confident and efficient business management. Availing our IVR service or getting a virtual local number from us will help you in boosting your brand image as the entire communication process of your company will be positively affected by our service.Our virtual phone numbers give you the ability to handle calls from anywhere. You can also forward the calls to the right person, for getting solutions to queries. Our services make sure that your customers as well as your business associates stay connected all the time, thereby improving the productivity and efficiency of your business. The powerful features of our IVR technology include voice mails, notifications for lead follow up, call recording, welcome messages, call conferencing and so on. You can feel free to consult us for details and customization options of our services in order to improve your marketing efforts and growing your business through an effective boost in your communication options.

Our group holds varieties of plans for every type of consumer, so that he can remain in touch of his aimed customers or audience. It is our responsibility to raise the popularity of your product as well as services by implementing our plan appropriately. Our success ratio is quite high and that’s why we comfortably manage of retaining our maximum clients during the renewal of their packages. You must not delay in approaching us if you intend of getting enticing commercial benefits.

IVR Features

Plan Basic SMB Enterprise
Channel 2 6 20
Concurrent Call 1 3 10
User/Agent Unlimited Unlimited Unlimited
Department Unlimited Unlimited Unlimited
Roles Unlimited Unlimited Unlimited
Extension (DTMF Input) Unlimited Unlimited Unlimited
Agent Sub Login No Add-on Yes
Role Level Access No Add-on Yes
TTS No Add-on 30000
Ringtone No Add-on Yes
Live Reports Yes Yes Yes
Agent Wise Report Yes Yes Yes
Advance Report Analytics Yes Yes Yes
Custom Music on Hold No Add-on Yes
Web Hooks No 10000 Unlimited
Call Recording Yes Yes Yes
Contact List No Add-on Yes
Past Data Visibility Unlimited Unlimited Unlimited
Disk Quota 1 GB 5 GB 10 GB
Sticky Agent No Add-on Yes
Call Charges 1 INR/Min. 1 INR/Min. 1 INR/Min.
Blacklisting Yes Yes Yes
Dynamic Greetings No Possible Yes
Time Based Routing Yes Yes Yes
Multilevel IVR Yes Yes Yes
Multi Language Yes Yes Yes
Custom SMS API No Yes Yes
CRM Integration No Yes Yes
Alert No Yes Yes
Call Logs Yes Yes Yes
Email Notification Yes Yes Yes
Customize Report Yes Yes Yes
Location Base Routing No Yes Yes